Closed captioning displays on-screen text of program audio to link persons who are deaf or hard of hearing with entertainment, information and news.
Many closed-captioning reception problems can be fixed with the proper settings on your television or receiver box. Access the menu on your TV or receiver box and verify that the closed-captioning is set for “CC1” or “Service 1” captions.
If you still experience problems with PBS North Carolina’s closed captioning, please contact: firstname.lastname@example.org or 1-800-906-5050.
PBS North Carolina Closed Captioning Compliance Statement
All PBS North Carolina programming complies with the closed-captioning requirements established by the Federal Communications Commission (47 C.F.R. § 79.1), including regulations concerning closed captioning quality.
Programming provided by PBS North Carolina complies with these regulations by either: (i) satisfying the caption quality standards set forth in 47 C.F.R. § 79.1(j)(2); (ii) adopting and following the “Video Programmer Best Practices” set forth in 47 C.F.R. § 79.1(k)(1); or (iii) being subject to one or more of the captioning exemptions set forth in 47 C.F.R. § 79.1(d), including programming for which the audio is in a language other than English or Spanish, and that is not scripted programming that can be captioned using the “electronic news room” technique; interstitial material, promotional announcements, and public service announcements that are 10 minutes or less in duration; and/or programming that consists primarily of non-vocal music.