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Need Help? Have Questions? 
Please note that PBS North Carolina offices will be closed Thursday, 11/24 and Friday, 11/25 in observance of the Thanksgiving holiday. 
We will open again Monday, 11/28 at 9 AM.

Contact PBS North Carolina

Our Audience Services will be glad to assist you weekdays, from 9 AM to 5 PM. At other times, please email us or leave a message. Your message will reach the appropriate staff member and we will respond as soon as possible.

Email or Call 

For station membership, programming, events or account-related inquiries, please email viewer@pbsnc.org or call us at 888-292-7070, Monday-Friday, 9 AM-5 PM.

For technical support questions with using the PBS Video app, please visit help.pbs.org or call 855-222-6135, Monday-Friday, 10 AM-11 PM. 

Address

PBS North Carolina
10 UNC-TV Drive, PO Box 14900
Research Triangle Park, NC 27709-4900

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Common Help & Troubleshooting Topics

Directions to PBS North Carolina

From I-40 East (Chapel Hill/Greensboro/Charlotte):

  • Take Exit 279B (Durham Freeway/Highway 147 North).
  • Take the second exit, Exit 7 (Alexander Drive).
  • Turn left at the traffic light at the top of the exit ramp.
  • Cross over the bridge and take the second right (at the third light, approximately .5 mile).
  • At this point, you should see signs for PBS North Carolina (formerly UNC-TV).

 

NOTE: From I-40 East, please do not take Exit 279A/Alexander Drive/Durham Freeway South as this will put you on the opposite end of Alexander Drive from PBS North Carolina and increase your travel time.

From I-40 West (Raleigh/RDU Airport):

  • Take Exit 279B (Durham Freeway/Highway 147 North).
  • Take the second exit, Exit 7 (Alexander Drive).
  • Turn left at the traffic light at the top of the exit ramp.
  • Cross over the bridge and take the second right (at the third light, approximately .5 mile).
  • At this point, you should see signs for PBS North Carolina (formerly UNC-TV).

 

Use Google Maps to navigate to 10 UNC-TV Drive, Research Triangle, NC 27709.