Keep Your Support for PBS North Carolina Going Strong
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Your action today helps protect the future of public media.
Thank you for being a dedicated sustaining member of PBS North Carolina. Your monthly contributions power the programs and services that connect, educate and inspire communities across our state. We are so grateful for your continued generosity.
To ensure your monthly gift continues without interruption, we’re asking you to take one important step: Update Your Payment Information >
Why We’re Asking You to Update Your Payment Info
Beginning in August 2025, PBS North Carolina will process all credit card donations through the University of North Carolina Foundation, Inc. using Blackbaud Merchant Services — a secure, trusted platform used by nonprofit organizations around the world.
If you currently donate by credit card, we kindly ask you to update your payment information to ensure your gift continues without interruption. We’re sorry for the inconvenience and are here to make the process as smooth as possible.
Note: If your sustaining gift is made by direct debit (EFT) from a bank account, no action is needed — your donation will continue as usual.
This Is a Secure, Legitimate Request
We understand that scams are everywhere — and we want you to feel confident about this update. This message comes directly from PBS North Carolina.
We do communicate by email and text, but you will only share payment information through our secure website form or over the phone with our trusted member of our team. Call us at 855-374-8913 and a team member will assist you directly.
How to Update Your Information
We’ve made it easy to confirm your support in just a few minutes.
Option 1: Online (Fastest & Easiest)
- Go to our secure online donation form.
- Enter your contact information.
- Follow the secure prompts to update your payment method details.
Option 2: By Phone
Call us at 855-374-8913 and a team member will assist you directly to update your payment information.
For other questions, you can reach our Audience Services team Monday–Friday, 9 AM–5 PM at 888-292-7070, or email us anytime at viewer@pbsnc.org.
Your Gift Matters Now More Than Ever
As threats to federal funding for public media continue, your support is not just appreciated — it's essential. When you update your payment information, you help us continue to provide trusted programming, emergency communications and educational resources to every corner of North Carolina.
Together, we can keep public media strong for the next generation.
Thank You!
We’re deeply grateful for your continued support. This small step makes a big impact.
About the Author
Leah Fell is the Chief Development Officer at PBS North Carolina. She joined the organization in 2023, building on more than 20 years of fundraising experience at a variety of educational nonprofits such as the North Carolina Museum of Natural Sciences, the Bronx Zoo and the Brookings Institution. Leah loves to learn more about the state through PBS NC original programs like Shaped by Sound, State Lines and more!